This is a brief checklist of the type of IT facilities many companies need.
It is not meant to be exhaustive, but is designed to highlight what you may need.
If you think I have missed an important item that is relevant to many people, please contact me.
Basic Physical Infrastructure
- Servers – the workhorses for your computing needs
- Clients – computer workstations that your employees use to get the job done
- Local Area Networking (Wiring and Switching) – for connecting all the computers together
- Router – to enable communication with the outside world
- Connection to the internet – your connection to the outside world
- Printers and Imaging equipment – printers, scanners, faxes, multifunctional devices
- Physical Access Control – how you keep all your facilities safe
- Telephony (Fixed and Mobile)
- Firewall – to protect your network from hackers
- Backups – just in case the worst happens, you will be able to retrieve important information.
- Uninterruptable Power Supply (UPS) – keeps equipment running through small dips in power
- Server Resilience – extra equipment to keep your servers running in adverse conditions
- Disaster Recovery – plans and facilities to recover (and test recovery) in case the worst happens.
- Server, Website and other equipment monitoring – to keep a track that all is working OK
- Patching and Updates – keep your operating systems up to date, to reduce the chance of falling victim to hackers
Basic Software Infrastructure
- Electronic Mail
- Shared File Storage – where you keep all your company documents
- Printer Sharing – allowing clients to share your printing and imaging facilities
- Logical Access Control – to control who has access to your systems and what they can do
- Office Software – Word, Excel, PowerPoint – what would we do without them
- Conferencing – online discussion
- External Website – to advertise your products and services
- External Website Analytics – to keep track of how your website is accessed
- Internal Website (Intranet) – publicise and organise company documents and communication
- Virtual Private Network – for remote workers and connecting remote offices
- Line of Business applications – specialist applications that you need
- Resource Planning
- Shop Floor Feedback and Control
- Time and Attendance / Payroll
- Accounts, Purchasing and Sales Ledgers
- Electronic Data Interchange
- Mass Data Storage and Business Warehouse
- Data Protection
- Specific Legal Requirements (eg. Sarbanes Oxley)
- Standard Operating Procedures
- Specific Customer Requirements